Wise: Computer Experts. Sam Wise speaking. How can I help you?
Smart: This is Peter Smart speaking. I saw your advertisement for XW computers the current issue of PC News. As we need 20 computers our company, I would like to get technical specifications, terms delivery and payment. Apart that, I would like to know if you offer any trade or quantity discounts.
Wise: Of course, we could send you an offer with all the information you need. Do you have fax or e-mail, or should we send all per post?
Smart: Well, I would really appreciate getting the offer via e-mail. My e-mail address is
smart@co.uk, s - m - a - r- t- at - c - o - dot - u - k
Wise: I see. You are Peter Smart, the manager Smart Business, aren’t you?
Smart: That’s right. We have our new office 202 Main Street.
Wise: So, you would like to get an offer 20 XW computers, all technical specifications, terms payment and delivery, and discounts. Are you also interested receiving a current price list for all our computers and information concerning warranty? We have some special offers.
Smart: That would be great. I am looking forward receiving your offer.
Wise: I will write an offer and send it off today.
Smart: Thank you, Mr. Wise.
Wise: Thank you, Mr. Smart. Goodbye.
Smart: Goodbye.